Have Questions?   We have the answers!

Do you have a retail location where I can pick up my order?
Sorry, we don't - we are a wholesale warehouse.
How long will it take to get my order?
It depends upon your location. We ship Monday – Friday via: USPS.
Why can't you tell me my shipping costs during check out?
Some orders, due to size, the gross weight will vary and we have to actually ship the order to get the actual cost.
Why don't you have many Stockist listed?
We launched the first product in October, 2015. We update the list weekly as new yarn shops are getting their inventory.
What is the difference between the yarn I buy direct and the yarn I buy at my local yarn shop?
There is no difference. Aalta Yarn supports local yarn shops and the needle arts industry.
Why is the price for Aalta Core higher on your website than a yarn shops website?
Aalta Yarn is a wholesaler of luxury yarns. We decided to offer yarn direct to consumers as a service for the consumers who might not have a local yarn shop. Our goal is to have our yarn accessible to all who desire greatness.
Do you have a catalog?
We do not have a retail catalog at this time. You can see our products at your local yarn shop or on our website's shop page.
Do you have any promo codes?
All promotions are announced through one or more of the following social media sites:

And definitely sign up for our newsletter to hear about our special offers.
Do you have gift cards?
Sorry!  Not at this time.
How will I receive the PDF pattern I purchased?
After you complete the check out process, you will receive an email with the link to download your pattern. You may also login to your account on our website and your purchased pattern downloads will be there for you.