SHIPPING

Domestic Packages:

We ship daily via USPS. Transit times will vary based on your location:

In the USA – shipments generally take 2 – 5 business days. The shipping costs is determined directly by USPS.

Shipping wait times are an approximation and not a guarantee.

No handling charges are applied to domestic shipment.

 


 

RETURN POLICY

If you are not satisfied with your product, please contact returns@aaltayarn.com

Please include the following in your email:

  • Order Number
  • Customer Name
  • Customer’s email address
  • Customer’s phone number
  • Customer’s shipping address
  • note with the reason for the return

Merchandise returned for exchange or refund must be:

  • In the same condition as you received. For example, balls and labels must be in original condition.
  • From a smoke and pet free environment