We ship daily via USPS. Transit times will vary based on your location:
In the USA – shipments generally take 2 – 5 business days. The shipping costs is determined directly by USPS.
Shipping wait times are an approximation and not a guarantee.
No handling charges are applied to domestic shipment.
If you are not satisfied with your product, please contact firstname.lastname@example.org
Please include the following in your email:
- Order Number
- Customer Name
- Customer’s email address
- Customer’s phone number
- Customer’s shipping address
- note with the reason for the return
Merchandise returned for exchange or refund must be:
- In the same condition as you received. For example, balls and labels must be in original condition.
- From a smoke and pet free environment